Help!

How do I get to the Presenter View?
Each version of Powerpoint is different.  In Powerpoint 2007, there is a Slide Show tab.  On the right side you will see a check box for Presenter View.  For more on presenter view, including more specific system requirements, click here.

I have to resize the presentation to fit a different screen size.
You should take into consideration the font size and how it will affect the ends of a phrase jumping to a new line, especially in slides where more than one character is speaking.  The best way is to create a new Master slide, and apply the new Master slide to all of the existing slides.  Powerpoint is full of ways to do these tasks efficiently, but please call and ask before you spend 8 hours doing what you could do in 15 minutes with some guidance.

What happens to the number system when I cut a slide?
The slideshow is a Powerpoint file, which consists of a number of slides.  Each slide is numbered by Powerpoint, next to the small preview of your slide.  HOWEVER, the cue numbers in your score correspond to the cue numbers in the NOTES field within the Powerpoint presentation.  These do not change when slides are removed.  Powerpoint might tell you that you’re looking at slide 154 of 650, but the Notes field will retain and match the cue number in your score!

I’m ready to send the stuff back.  What now?
Erase all pencil marks and remove any binding material (paper clips, etc.) from the score and return it to the address in our Contact Us area.  Scores returned with pencil marks and binding material are charged a $100 damage fee for repair, and scores returned beyond re-use (such as scores written into with pen or trashed beyond reuse) will be returned to you and you will be responsible for the purchase price of the score (see your contract for details).

How do I mark cuts?
We recommend Post-It notes for all markings.  Do not mark directly on the score.  Do not use tape or any other adhesive which binds to paper.  Do not place new sticky tabs over the existing ones, it ruins the existing ones and makes the pages of the score stick together.  Do not write in cuts with hard pencil that indents the paper.  Do not remove the existing tabs.  Do not move the existing tabs (use Post-It Notes to mark changes needed).  Do not do anything that will risk the score being damaged, or you will pay a $100 damage fee or worse.  Do not mark in pen or marker, or you will be charged the full replacement fee listed in your contract.

Here is a photo of a score returned to us for Le Nozze di Figaro.  This organization may not rent from OperaSupertitles.com again without a damage deposit, and they are lucky they were not charged the full score replacement fee.

 

I have more questions.
Please contact us using the web site form or by calling us at 646-203-4004.  You can also download additional information by clicking here.